LOCATION : CAPE TOWN, WESTERN CAPE
EMPLOYMENT TYPE : PERMANENT
SECTOR : LOGISTICS / CALL CENTRE
BASIC SALARY : R9 000 + COMM + BONUS
START DATE : 21 JANUARY 2022
DUTIES
Answer inquiries via phone and email
Proactively track shipments
Update shipment status and tracking notes
Communicate with clients regarding shipment delays and status updates
Communicate with vendors regarding shipment delays and status updates
Troubleshoot delayed shipments potentially finding alternate transit
Multitask between platforms on CRM system
Determine the quickest, most effective ways to answer a customer’s questions
Escalating queries and concerns
REQUIREMENT
Matric
1 years’ experience in similar field
Neutral Accent
Computer Literate
Work shifts
Multitasking and organizational skills
Attentiveness and patience
Positive attitude
Logistics, courier or freight experience
Import / export customs knowledge
Send profile pic with application
HOW TO APPLY :
Please E-mail your CV to : margaret@statusstaffing.com
