We are currently seeking Customer Service and Support Consultants, for our client based in Goodwood, Cape Town.
To facilitate contact resolution of inbound and escalated customer queries received from customers.
To provide administration support to complete and process applications.
Responsibilities
Manage inbound and outbound calls
Liaise and communication relevant information verbally and in written format
Manage fax and email boxes
Verify and capture information provided by the customer
Assist customers to complete applications
Deal with and resolve all customer queries
Qualifications/Requirements
Matric
Minimum 1 year Call Centre customer service experience
Must be available immediately or within 1 – 2 weeks
Must be willing to work shifts (Monday to Sunday, with days off. Shift hours between 08:00 – 21:00)
Salary: R7 000 – R12 000 per month (Experience dependent)
Contract: 1 Year
If interested, please apply directly through LinkedIn, or email your CV to jobs@quest.co.za, remember to insert “Customer Service & Support Consultants” in the email subject line, for consideration
