Job description
Our business is currently recruiting for a motivated Office Administrator to join our company. We are looking to broaden our market even further with the addition of a strong team player. We are the market leader in our specialized industry within the construction sector and we pride ourselves in providing excellent customer service and technical support to our enlarging customer base. This is a full-time position based at our offices in Constantia.
Job Specifications:
Receive and process quotes and sale orders including deliveries and collections via courier
Verifying orders, including customers’ personal information and payment details.
Contacting customers by phone or email to answer queries
Maintaining and updating sales and customer records
Compiling monthly sales reports.
Directing feedback from customers to relevant departments.
Working alongside the business manager and bookkeeper to ensure customer and supplier bills are up to date
Overseeing and assisting factory staff in the processing of sales & orders
Dealing with clients (architects, engineers, building contractors, quantity surveyors, landscape architects and more) face to face, by phone and via email, offering excellent customer service
Office administration
Database management (on-going)
Ad hoc tasks as and when these arise
Requirements
Matric certificate
Good command of English language
Numeracy skills
Proficient in Microsoft Office: Excel, Word and Outlook
Own transport and drivers licence
Advantageous:
Our client base has got a reasonable number of Afrikaans speaking people so Afrikaans verbal and written language will be an advantage
Experience in marketing will be an advantage (direct, online, social media, newsletters etc.)
Knowledge and experience in working in the construction industry will be beneficial
Be able to understand and read technical drawings will be beneficial
Experience of QuickBooks beneficial
Previous experience in a similar role
Strong interpersonal skills, and well-developed communication and presentation skills
A relevant post matric qualification will be an advantage
Please send your cv to tensilecables.za@gmail.com
