May 3, 2024

Position: Network Administrator
Location: Cape Town
Duration: Permanent

Gijima is recruiting for an experienced and qualified Network Administrator to be based in Cape Town.

Role:
• The duties of a Network Administrator include being a reference point for all IT related queries, maintaining computer networks, systems and servers and solving any problems that may occur with them.
• Network Administrators are expected to display good interpersonal skills as they will interact with colleagues and clients from various departments and executive levels.
• They will be required to diagnose, comprehend and resolve technical tasks independently.

Job Description:
• The candidate will be working in an office bound IT and ISP environment maintaining the company’s network integrity and partly providing support to end-users and businesses.
• The position is mainly office bound but may be required to drive out to meet a customer for an occasional consult.
• The candidate will join our technical team comprising of Network Technicians and a Network Engineer. A company vehicle will be available to use for this should the need arise.
• The candidate must have a reliable internet connection at home with a Desktop/Laptop for after hour support.

Roles & Responsibilities: 
• Maximise network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with network architects on network optimisation
• Provide remote troubleshooting and fault finding if issues occur upon initial installation
• Provide onsite or remote access diagnoses and resolution of network using an integrated set of diagnostic tools and techniques
• Provide Telephonic and Remote support to end users and businesses
• Installing and configuring computer networks and systems – Troubleshooting and Maintaining clients’ Servers
• Consulting with clients to provide them with a specific system requirement and/or design solution
• Budgeting for equipment and assembly costs
• Assisting with assembling and repairing computer hardware
• Maintaining existing software and hardware with any upgrades any that have become obsolete
• Working with IT support personnel
• Conducting backup operations and monitoring thereof
• Drafting of network diagrams, proposals and technical documentation
• Daily reports on technical systems
• Secure network systems by establishing and enforcing policies, and defining and monitoring access
• Configuring firewalls, routing and switching to maximise network efficiency and security
• Implementing and/or designing new system configurations

Personality:
• Customer Focussed
• Methodical approach to work
• Meticulous and Honest
• Excellent written and verbal skills in English
• Well articulated
• Self driven and able to work without supervision
• Ability to handle stress
• Great problem
• solving skills: Be able to think out of the box

Working Hours:
• Monday to Friday 7am to 4pm, or 8am to 5pm and;
• One weekday “after-hours” support shift from 5pm to 10pm (Remote support via our chat system). This days’ weekday shift will be reduced by 3 hours to accommodate travelling etc. and;
• One 6-hour remote support shift per weekend

Qualifications:
• A+ and N+
• Basic Networking Diploma or similar
• Microsoft Server Qualifications or Similar
• Drivers Licence

Experience:
• Min 3 -5 years’ experience in Network Administrator

Environment
• WAN / MPLS / IPSec Networks
• Routing protocols (OSPF, EIGRP, BGP, VLAN, Trunking)
• Configuration and setup of Mikrotik Routers and Switches
• VMware vSphere virtualized systems (not Required Advantageous)
• Experience with Ubiquity hardware and software (Advantageous)
• Fluent in Microsoft Windows 7, Windows 8 and Windows 10
• Fluent in Microsoft Windows Server 2008, 2012 and 2016
• Experience with Cloud Email systems (eg Office 365 Setup, Google Workspace, etc)
• Experience in Hosting and Cloud Based platforms (not Required Advantageous)
• Experience with Remote Desktop Technologies (RDP, Anydesk, Teamviewer, VPN etc)
• Intermediate Knowledge of Using Microsoft Office (this includes, Outlook, Word, Excel)
• Linux Server Management (Advantageous)

APPLICATIONS:

Only candidates that meet the above requirements will be contacted. Should you not be contacted within 2 weeks after the closing date, please consider your application unsuccessful.

Please send your updated CV to dorothy.danguru@gijima.com for attention:  2 May 2022. Please add the following in the subject line: Network Administrator

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