April 20, 2024

Job Title: Telesales Consultant (Office Products and IT)
Ref: 3663
Salary: R8500 per basic month with provident fund + commission

QUALIFICATIONS / REQUIREMENTS

Matric Minimum
Excellent English and with the ability to communicate clearly (verbally and in writing)
Mastery of email, Excel and Word
The individual must be goal / sales oriented, energetic, confident, self motivated and willing to learn.
Excellent organizational skills
Ability to multitask and prioritize workload
Attention to detail essential
Own car or reliable transport

KEY PERFORMANCE AREAS

Sales / telesales:
Telephone sales of product lines to specific customers on office products and IT products according to schedules.
Handling of all telephone inquiries regarding sales orders, pricing, etc., as required
Liaison with customer as needed
Cold calling and opening of new accounts and sales leads and prospects.
End User Cold Calls

Management:
Implementation of monthly calling plan and coverage of the assigned customer base
Complete monthly sales call sheets (weekly during trial period)
Follow up on customer repairs (if any) and inquiries
Quote tracking
Serve as a liaison with the marketing department in any promotion or email campaign.

Communication:
Serve as liaison with the warehouse on deliveries and collections.
Serve as a link with the courier for any delivery and collection outside the city.
Maintain excellent customer relationships.
Monthly Sales Review and Planning Meeting with Branch Manager

ADDITIONAL DUTIES


Participation in marketing and promotional activities when necessary.
Maintenance of the customer database
Acceptance of other duties beyond the general scope of this function when required by management.

HOW TO APPLY

Email your updated CV to recruite@onlinepersonnel.co.za

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