July 15, 2024

Fetola invites unemployed graduates to apply for 6 months SME Application Support Internship Programme 2021 / 2022.
Internship Application Closing Date: 26 August 2021
Internship Application Location: Cape Town, Western Cape

Tertiary diploma/degree in Business, Entrepreneurship, or similar
3-6 months minimum working experience in administrative / customer service role
Multilingual in at least 2 of the official South African languages
Telephone etiquette and excellent spoken, written and interpersonal communication
Able to work towards tight deadlines
Excellent problem-solving skills
An approach of being relatable, personable and customer first
Advanced computer skills including MS Office Suite and effective project management tools
Confident, creative, ambitious and forward-thinking
Data capturing skills and basic analytical skills

Training :
Training will be provided as good understanding of the Programme offering and application platform is needed to function in the role and to ensure the candidate is well equipped to perform in the role. Interns will receive support and guidance as part of their role.

Job duties
The incumbent of this role will be responsible for duties that include but not limited to

Application call and support:
Support the applicant through the online application process
Provide guidance to the applicant in completing their application forms
Assist with queries through email and telephonic support
Follow up with applicants on incomplete application forms

Data analysis and reporting:
Data capturing, analysis and reporting – assist the project lead in putting together required reports – number of applications, programme application data, statistics and insight

Click here to apply online for Fetola: SME Application Support Internships 2021 / 2022

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