Purpose of the job
To effectively and efficiently process, monitor and manage outstanding medical and debtors accounts of the Mental Health Care User.
Minimum requirements:
Grade12 or equivalent
Min 2 year’s experiences and background in Debtors’ environment
Working knowledge and Experience in a Managed Health Care and Medical Aid environment will be an advantage
Working experience in Detla 9 will be advantageous
PC Literacy (MS Office, Internet & Emails),
Bi-lingual (English and Afrikaans)
Applicants with formal training qualifications in debtors’ management / credit control will be given preference.
Key Performance Areas:
Ensure authorizations are processed effectively and in compliance with the Debtors/Managed Healthcare Standard Operating Procedures (SOP).
Daily processing of all documents with regard to patient records which influences the patients’ debtors’ accounts.
Maintain the outstanding debtors’ accounts to ensure no accounts go over a 60 day collection period.
Report possible problems on accounts to management within 24 hours to avoid bad debt
Manage discharges effectively and efficiently
Ensure the effective and efficient management of clinical information
Effectively and efficiently manage the payment of private rooms
Ensure the effective and efficient billing of accounts
Identify, monitor, record and conclude all outstanding MHCU’s accounts
Manage all administrative tasks effectively and efficiently
Deliver a professional and effective Customer Service
Utilise financial resources effectively and efficiently
To promote a culture of learning and growth
Skills requirements:
Must be able to work without close / hands-on supervision and management
Ability to interact with all levels of staff, including senior doctors in a professional and service orientated manner.
Decision Making
Innovation
Problem Solving
Assertiveness
Conflict Management/Resolution
Cross cultural awareness
Customer Service/Client Focus
Telephonic Interaction
Team Development
Planning and Organising – adherence to deadlines
PLEASE FORWARD ALL APPLICATIONS TO:
Human Resources
Email: verhoefj@vistaclinic.co.za
Closing date: 26 October 2021
Please complete the Application form that is available on the Vista Clinic’s website.
No CV will be accepted without the Application form and Reference Number.
Reference Number: HR-DEBT-12/10
If you haven’t heard back from us within three weeks of the closing date, please consider your application unsuccessful.
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