A leading property management company is looking to permanently hire a customer relations agent in the Johannesburg area. If you have the following minimum requirements, we look forward to hearing from you!
BEHAVIORAL COMPETENCIES REQUIRED FOR THIS ROLE
Cooperative individual and team player
You must take your own initiative
Good problem solving skills
Conceptual thinking skills
Able to work independently
Excellent communication skills, both verbal and written.
Provide a quality customer experience and service to tenants by phone, email and face-to-face.
Record and process tenant maintenance requests and engage and address tenant needs.
Deliver quality maintenance records in compliance with standards
Solve logged maintenance inquiries
Report on registered ma
NQF 5 in related qualification (Marketing, Contact Center, Communication)
3-5 years of customer experience and contact center experience (in the absence of a relevant qualification, extensive experience can be considered)
MS Office computer skills required
You must have a driver’s license and your own transportation.
Clear credentials (grades, credit, and criminal history)
Must reside in South Africa with valid RSA / passport identification number and driver
March 19, 2021
HOW TO APPLY
Email your CV to email@example.com