RESPONSIBILITIES
Answer inbound calls on switchboard; attend to visitors at front reception; assist with administrative duties; follow through on client queries; sales and technical team as and when needed.
REQUIREMENTS
Minimum Grade 12
Minimum 2 years Administration Experience
Computer Literacy (Excel, MS Word, Outlook)
Sales Support
Receive contracts
Check contract to ensure that they have been completed correctly
Submit contracts to Cape Town office for processing
Receive, resolve and resubmit rejected contracts
Assist with other Sales related Administration as and when needed
Distribute faxes received to the Sales Consultants
Filing all sales admin documents
Answer all calls received timeously
Assist with other Adhoc duties as and when required
Assist with capturing feedback
Customer Interaction:
Answering Switchboard and direct calls
Customer liaison and telephonic enquires
Attend to visitors and job applicants calling at the office
Assist and follow up on all quires received point to point
Technical Support:
Booking of technicians when required.
Assists technicians will queries and looking up details
Assists technicians by putting them on test
Assist client with general technical queries
HOW TO APPLY
Apply Online:
https://fidelityservicesgroup.simplify.hr/
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